Frequently Asked Questions
Here you’ll find answers to the most common questions about our products, sizing, ordering, and shipping. We’ve put everything in one place to make your shopping experience smooth and stress-free. If you can’t find what you’re looking for, you can contact us and we’ll be happy to help.
How long does delivery take?
We ship worldwide, and most orders arrive within 2 weeks from dispatch. However, delivery times can vary depending on your location and local customs processes — some countries may take a little longer. Once your order has shipped, you’ll receive tracking details so you can follow its journey to your door.
What payment methods do you accept?
We currently accept PayPal for all orders. PayPal allows you to pay securely using your PayPal balance, linked bank account, or credit/debit card — all without sharing your financial details with us.
What sizes do you offer in your high heels?
We specialise in stylish women’s high heels in US sizes 10–15 (UK sizes 8–13 / EU sizes 41–46). We believe fashion should be available in every size, so our range is designed exclusively for those who need a little extra room without compromising on style.
Additional Questions
Yes! Bigger feet carry weight differently, so we adapt our designs to include slightly wider soles, reinforced heel structures, and carefully balanced proportions to keep you stable and comfortable.
Most customers find our shoes run true to size. It’s best however, to measure your feet from heel to toe and select your size in inches/cm when choosing a product to buy.
Many of our styles are made with a roomier fit. Some designs also have stretch panels or adjustable straps for extra flexibility.
We recommend measuring your feet from heel to toe and selecting your size in inches/cm when ordering a pair of high heels.
Yes — we ship worldwide! Shipping costs and times vary depending on your location and will be calculated at checkout.
Absolutely! Once your order ships, you’ll receive a tracking link via email so you can follow its journey.
